The concept of Total Quality management (TQM) consists of seven concepts. One of them is knowledge of TQM tools. Known as Seven Tools for TQM. Tools for Generating Ideas consists of Check sheets, Scatter diagrams, and Cause and effect diagrams. Tools to Organize the Data consists of Pareto charts and Flow charts. Tools for Identifying Problems consists of Histogram and Statistical process control chart. Check Sheet is an organized method of recording data. Scatter Diagram is a graph of the value of one variable vs. another variable. Cause and Effect Diagram is a tool that identifies process elements (causes) that might effect an outcome. Pareto Charts is a graph to identify and plot problems or defects in descending order of frequency. Flow Charts (Process Diagrams) is a chart that describes the steps in a process.
Histogram is a distribution showing the frequency of occurrence of a variable. Statistical Process Control Chart is a chart with time on the horizontal axis to plot values of a statistic.
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7 Comments
Stephan Hilson on September 4, 2011 at 8:35 am.
You provided a nice information about Total Quality management (TQM). I didn’t know that there are much tools and concepts to learn behind TQM. I am familiar with Histogram and other diagrams, which I have been used in the past. Thanks for providing much insights about the matter.
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Jawad Sarfraz on September 12, 2011 at 4:47 pm.
You have provided good information about different blocks of seven tools.
@Stephan, You can learn these tools in detail on http://www.managemnetsea.com.
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shab on April 19, 2012 at 11:40 pm.
very nice info regarding the seven tools of TQM