Cause and Effect Diagram is one of Seven Tool for Total Quality Management (TQM). Used to find problem sources / solutions. Cause and Effect Diagram has other names; Fish-bone Diagram, and Ishikawa Diagram. Steps using Cause and Effect Diagram : Identify problem to correct, Draw main causes for problem as ‘bones’, Ask ‘What could have caused problems in these areas?’, and Repeat for each sub-area.
Cause and Effect Diagram Example
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