Principal elements of Successful Product and Quality Management :
(1) focus on the consumer;
(2) support of the company’s organizational culture;
(3) proper equipment and techniques;
(4) quality of Human Resources (HR).
Quality of Human Resources (HR) is the key of Successful Product and Quality Management. The way of human resource development : training or consultation, to be able to turn threats into opportunities. The future competition is HR competition, so companies should be open to the development of human resources, in order to have an organizational culture that supports the improvement of quality on an ongoing basis as well as having high competitiveness.